Burnout and organizational climate relationships in hospital workers

Abstract

Introduction: In contexts in which interpersonal contacts are intense, professionals are subjected to various stress situations. The burnout disorder comes from contact with chronic interpersonal stressors from the work environment and its development is influenced by some aspects, among them, the social and environmental factors. Objective: To understand how is the interaction between the symptoms of burnout and some variables of organizational climate in the hospital setting. Method: The sample consisted of 565 professionals from a hospital in the country region of the state of São Paulo. The age ranged from 18 to 63, and 72.2% were female. Data were collected in the hospital setting, from 2012 October to 2012 December, following the ethical procedures. Data analysis consisted in descriptive and t-test and Pearson correlation. Results: The results showed that emotional exhaustion factor of the MBI-HSS showed correlations statistically significant and negative with all dimensions of CLIMOR, which were moderate correlations with the factors communication, integration and satisfaction (r=-0,45); professional development and benefits (r=-0.46); and total score (r=-0.52). Correlations of factors depersonalization and personal accomplishment of the MBIHSS were low with all dimensions of the CLIMOR. Conclusion: The data corroborate the relationship between organizational climate and some symptoms of burnout. There is need for further research to be carried out with more sophisticated experimental design and statistical analyzes, and yet, using similar groups of people with and without burnout.